TECHNICAL HELP AND DOCUMENTATION
Kindred Technologies' technical and help documentation services provide you with the ability to support all or part of the development life cycle of your project's documentation. We provide the entire package, from management through content creation to release, allowing the engineering and design teams to focus on getting the project built.
Whole Package
Designers and architects are responsible for developing products, not end user information. Input from designers and architects is vital in the conceptual stages of creating technical documentation, but leave the creation of owner manuals, installation instructions, illustrations, schematics, help documentation, readme files, technical bulletins, assembly documents, and more, to us. We can help you ensure that technical and help information is available at the same time that your product hits the market.
Tailored Solutions
A single "grand solution" approach is ineffective in today's software development world. Every organization and every project has unique needs. With Kindred Technologies, you select only the services that you need. We implement the solution that meets the requirements you specify. You select the method of delivery, whether tradtional print, CD-ROM, Internet, or another medium is desired. We integrate technological solutions using your current systems and processes. Each time, you get a custom-tailored solution.
Features
- A comprehensive suite of content creation, management, and delivery services
- On-time delivery of information
- Integration with current systems and technical document life cycle management processes Bundled as complete, outsourced tasks delivered on-site or from a service center
Benefits
- Improved serviceability of your products
Defined, guaranteed, and quantifiable levels of service and productivity
Increased operational efficiency and productivity, allowing engineering and product design teams to focus on their core functions
Accelerated speed to market for new products and services
Increased customer satisfaction through timely release of service information
Allows your company to respond more competitively to changing market conditions
Reduced warranty claims and costs through improved exchange of engineering data Decreased document access and retrieval costs